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    PLEASE NOTE ALL SHOES/TRAINERS ARE MADE TO ORDER.

    By Purchasing via Craftyjewels.co.uk you are commissioning us to purchase your chosen shoes/trainers on your behalf in your selected style, size & colour, we will then customise them with your chosen customisations and then ship them to you via Parcelforce Worldwide. 

    If you require an item for a specific date please contact us PRIOR to purchase and we will be happy to help where possible, and advise if we are able to get your order to you by the required time.


    CURRENT DISPATCH TIMES FOR  CUSTOM MADE FOOTWEAR

    Nike Air/ Sky Hi/ Air max/ Thea/ 8-10 working days

    Timberland Boots 8-10  working days

    Converse, Vans & Adidas Extaball 10-12 Working days

    Puma suede & Nike Blazers 10-12 Working days

    Crystal Uggs (kids upto size 10) 10-12 Working days

    Crystal Uggs (all other sizes) 10-12 Working days

    Crystal Phone Cases 12-14 working days

    Other Items
     
    Compact Mirror 10-12 working days

    Personalised Photo Album 16-18 Working days

    (Working days are Monday to Friday Excluding bank holidays)

    PLEASE NOTE THESE ARE DISPATCH TIMES NOT SHIPPING TIMES (PLEASE SEE BELOW FOR SHIPPING TIMES)
     
    UK DELIVERY TIMES 
    You will be emailed when your order is complete and also when it is dispatched.
    UK Shipping will arrive with you within 2-5 days (after dispatch)

    INTERNATIONALSHIPPING TIMES
    You will be emailed when your order is complete and also when it is dispatched.
    International Shipping will take 4-8 days dependant upon your country (after dispatch)
    Via ParcelForce Worldwide.


     RETURNS POLICY CUSTOM MADE SHOES/TRAINERS
    Custom made shoes/trainers/phone cases are NON RETURNABLE & NON REFUNDABLE once your order has been processed as these are custom made to your specification, colour and size, All sizes are displayed in UK sizing (so please make sure you order the correct size) If you are unsure of size or have not worn the brand or style of shoe you intend on buying before, please try a pair on in a shop first before placing your order as returns cannot be made.
    Crafty Jewels cannot be held responsible if a customer chooses the wrong size or shoe.